We are performing a system upgrade on Thursday, January 11 at approximately 5:00 UTC (Wednesday January 10 at 9 pm PT). Kraken services will be offline for about 2 hours during the upgrade, possibly longer. Withdrawals in all currencies will be offline for an additional…

Note: In the process of performing final checks ahead of rollout, we discovered a problem in one of the system components. We have been unable to resolve the issue in the last 24 hours and expect to make another attempt after the issue has been resolved,…

We have made significant progress in the last week with the system upgrades and have realized moderate improvement in performance.  Unfortunately, we were not able to complete all of the upgrades and the most impactful measures are yet to come.  For the time being, systems…

This blaze is on fire. The recent, unexpected explosion in demand has been overwhelming.  Each of the past few days has produced 50,000 new account registrations and 10,000 new support tickets — an order of magnitude above where we were just last quarter.  Concurrent users,…

Effective Wednesday September 6 around 6 am UTC (Tuesday September 5 around 11 pm PT) we will be changing the allowed decimal place precision for placing orders. We had a lot of feedback from clients after the previous change in precision, with most saying they…

Effective Wednesday August 30 around 6 am UTC (Tuesday August 29 around 11 pm PT) we will be reducing the allowed decimal place precision for placing orders in all trading pairs. Below is a list of all trading pairs showing the new allowed number of decimal…