All Kraken services will be available as usual during the New Year holidays.
Please read the following for potential impacts to available services.
JPY deposits and withdrawals
Crypto deposits and withdrawals (XBT, ETH, XRP, LTC, BCH)
Support desk (we are here as always to support you via email)
Account opening and verifications
Availability of JPY deposits and withdrawals will depend on bank business hours. Please make sure that you check your bank’s business hours before making a deposit or withdrawal.
We are required to send you an address verification postcard before verifying your account. You may receive this postcard on or after January 4th, 2021, depending on Japan Post’s delivery schedule.
Thank you for choosing Kraken since our Japan launch in September.
We are working on expanding and improving our services and looking forward to supporting you in the coming year!