Customer service is deeply important to Kraken. It is core to our brand and company culture. Security first and customer service second. We must set a positive example for this industry, and do things better than the services we seek to replace. If we take…
On June 2 2018, EOS will go from Ethereum to the EOS MainNet chain, with the token snapshot scheduled for 22:00 UTC (3:00 pm PT). In preparation for the MainNet launch, we will take EOS funding offline starting from June 1 2018 at 00:00 UTC…
Last night at the Coin Center annual dinner in New York City, Jerry Brito announced Kraken’s donation of $1,000,000, and our pledge to match any additional gifts during the month of May, up to another $1,000,000. The great work that Coin Center does is extremely…
Introduction Since 2011, Kraken has been a leader in the industry, actively developing and driving multiple self-regulatory organizations (DATA, JADA), and working with regulators to enact fair and effective rules to govern the evolving blockchain industry. In fact, had we not laid off half the…
Previously, in order to help mitigate strain on our platform caused by exponential growth, we delisted some of our trading pairs and suspended all advanced order types (you can read our blog post about it here: https://blog.kraken.com/post/1234). Since then we have made many infrastructure improvements…
Kraken will re-enable the ability to open new long and short margin positions at 18:00 UTC on Thursday January 25 (10am PT). This means that clients can once again use leverage to amplify trading profits and gain in both up and down markets. Kraken temporarily…
The Kraken website and trading is now back online, following the recent scheduled downtime necessary to upgrade our infrastructure. All client funds were kept safe and secure during this time. Please take note of some important information, below: Trading All orders have been cancelled prior…
We are performing a system upgrade on Thursday, January 11 at approximately 5:00 UTC (Wednesday January 10 at 9 pm PT). Kraken services will be offline for about 2 hours during the upgrade, possibly longer. Withdrawals in all currencies will be offline for an additional…