These investments don’t just help us meet regulatory obligations. They enable us to move faster and continue delivering secure, trusted products to our clients. Here’s how.

AI embedded in real workflows

AI is a key enabler in our efforts to strengthen compliance and unlock innovation at scale. Our custom-built tools and GPT-powered agents help reduce manual effort, improve consistency, and accelerate decision-making across compliance, legal, and risk workflows.

This allows us to keep our control environment strong while moving quickly to support new products, client needs, regulatory requirements, and global expansion.

Automation without abdication

We also apply AI-enabled automation across key compliance workflows to reduce manual effort and improve quality and consistency, not to automate judgment.

These tools support our teams in areas like screening support and enhanced due diligence, while ensuring human reviewers make final decisions and remain accountable for outcomes.

Applied AI across the control environment

Our AI applications are designed to improve how we operate in areas that matter most. These include:

• Providing instant guidance on KYC and onboarding requirements
• Supporting screening alert handling through improved information retrieval, summarization, and documentation
• Drafting product risk assessments based on technical documentation
• Formatting Customer Due Diligence (CDD) files automatically
• Structuring and validating Suspicious Activity Reports (SARs)
• Scanning for regulatory updates across jurisdictions

In enhanced due diligence, AI helps compile relevant information and produce draft summaries for reviewer approval, without replacing human judgment. Each tool is purpose-built, embedded into real workflows, and overseen by subject matter experts. AI is integrated to assist, not replace, human reviewers.

Faster risk detection, stronger client trust

For our clients, compliance is more than a regulatory checkbox. It is central to platform safety, integrity, and trust. Our AI systems improve how quickly we can detect and respond to risks, onboard new clients accurately, and ensure consistency across global operations.

By automating the most manual and repetitive tasks, our teams can focus on high-value work such as strengthening controls, refining policy, and scaling processes that directly benefit clients.

Governance by design

Our AI tools are governed with care. Each one is configured and constrained by internal policies and control requirements, with controlled access to approved data sources, and operates within a system of audit trails, performance monitoring, and human oversight.

Our compliance professionals remain in control of final decisions. AI supports them in focusing on deeper reviews, engaging with regulators, and evolving policy.

Scaling with confidence

Compliance doesn’t hold us back, it powers how we scale. By investing in applied AI, we’re building infrastructure that helps us move faster with more confidence and control. These tools allow us to meet regulatory requirements while continuing to launch secure, trusted products in a fast-moving space.

As the industry evolves, we will continue using AI to enhance the systems that matter most to protect our clients and ensure we grow responsibly.